Privacy Policy

Your privacy matters to us. This policy describes what data we collect, how we use it, and your rights. For our full terms of service, see our Terms of Service.

Data We Collect

• Account information: email address and password hash, collected at registration.
• Usage data: API request counts, timestamps, and rate limit metrics. We do not log request or response bodies.
• Payment information: managed entirely by our payment processor (Paddle). We do not store credit card numbers or billing details on our servers.

Data We Do Not Collect

Clinical text submitted through the API is processed in volatile memory and is never stored, logged, cached, or used for model training. We do not retain Protected Health Information (PHI) in any form.

How We Use Your Data

Account and usage data is used solely to operate the Service, enforce rate limits, process payments, and communicate service updates. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us through your dashboard. Upon account deletion, all associated data (account information, API keys, and usage records) is permanently removed.

Contact

For privacy-related questions, contact us at info@autoicdapi.com.