100921-6

LOINC code 100921-6 identifies "User satisfaction panel [R-Outcomes]". The user satisfaction panel captures patients' perception of innovation usability, effectiveness, and overall satisfaction. Each level is indicated using a traffic-light metaphor with written labels, color, position and emojis. For individuals, each item response level is scored on a 0-3 ordinal scale, with strongly agree = 3, agree = 2, neutral = 1, and disagree = 0. A summary score is calculated by adding the item scores for each item and giving a scale from 0 to 12. A summary score is not calculated if any item scores are missing. For cohorts, mean scores are shown on a 0 to 100 scale. Item scores are multiplied by 100 and divided by 3; summary scores are multiplied by 100 and divided by 12. Mean scores are usually rounded to the nearest whole number [PMID: 32198234].

This code measures User satisfaction panel in ^Patient. It belongs to the PANEL.SURVEY.R-OUTCOMES class in the LOINC classification.

LOINC (Logical Observation Identifiers Names and Codes) is a universal standard for identifying laboratory and clinical observations. It is maintained by the Regenstrief Institute and used worldwide for health data exchange.